Financial Conduct Authority
The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that “commission” means any financial consideration.
If you would like us to disclose any potential commission we earn:
In-line with new legislation, if you would like Fleet Sales to disclose any potential commission please make your request to our head office address on our contact page or by email to [email protected] or by telephone: 0800 678 3010
About Fleet Sales’s Services
1. Who’s Products Do We Offer?
Fleet Sales offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.
2. Which service will we provide for you?
(Question) We will advise and make recommendations for you after we have assessed your needs – (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed – (Answer) YES
3. Who Regulates Us?
Fleet Sales, Unit 5 Batford Mill Industrial Estate, Lower Luton Road, Harpenden, Hertfordshire, AL5 5BZ is authorised and regulated by the Financial Conduct Authority PCN 682423.
4. What to do if you have a complaint
If you wish to make a complaint please contact Fleet Sales in writing at our registered office address; Unit 5 Batford Mill Industrial Estate, Lower Luton Rd, Harpenden, AL5 5BZ and we will be happy to respond. Alternatively; you can contact us by e-mail on; [email protected] or call us on; 0800 678 3010. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.